We are more than just a payment service!

Together we partner with you in hiring the contractor, sub-contractor, or tradesmen of your choosing and aide in managing them on your behalf. For cash customers we do require funds (or a percentage, depending on the scope of work being performed) to be placed in a bank account under Elevation Consulting and Accountability LLC, and the customer’s name for added transparency and total accountability.  We do this as a way to guarantee the contractors are paid in a timely manner, thus giving us more bargaining power when negotiating contracts and payment schedules, however we do have a customer approval process prior to releasing payments. With my past experiences being on the contractor side of things paying them promptly is important to us as it builds and maintains good working relationships ensuring your project keeps moving forward in a timely manner. If using a construction loan for your project we can accommodate that as well! We maintain accurate accounting records, backed up electronically and manually on a daily basis and available at any time upon request.

By using our services, we negotiate the financial terms of your contract protecting your funds before and during the project! It has become common for contractors to request a large down payment upfront due to some homeowners failing to pay on time and some instances paying at all. While this practice was originally meant to protect businesses, it has also led to opportunities for fraud, with dishonest contractors misrepresenting the industry and committing fraud or mishandling your project funds. We believe in Trust but Verify!  Additionally, some contractors have used down payments from future projects to bankroll current jobs, leading to delays and excuses for the lack of progress or at times finishing the job until they have the money to do it, while that is terrible business practice on their end, the homeowner is the one left with excuses. Remember if they don't want to work with us do you want to work with them?

Every reputable contractor should have established agreements with supply/material houses where they receive a minimum of 30-day payment terms for purchases. With us, the only reason to pay a down payment would be to lock in scheduling or to cover special-order materials needed for the project. From there, we negotiate payment terms to ensure cash flow continues for them while preventing your project from being put on hold due to lack of funds. Our saying is "keep them fed, but hungry". 

Before we process any payments, we require customers to sign off and verify that the work completed for the invoice meets the contract specifications and is satisfactory. Building relationships is important to us so we do require this verification to be done within 48 hours to ensure that contractors are paid on time- remember "keep them fed but hungry". If this step is not completed within the 48-hour period, payments will be sent automatically.

For total accountability we do have a process in place to handle any discrepancies in work performed that cannot be resolved between the homeowner and the contractor. See our “Discrepancies” section for more details.

• We verify that the contractors working on your property have and maintain all necessary licenses, permits, and insurance to complete the scope of work. This includes general liability and workers' compensation insurance. This step is crucial in protecting you from liability for accidents that may occur on your property, potentially saving you from a costly homeowners insurance claim. 
• If a contractor’s insurance or license is scheduled to lapse during the project, we will continue to monitor and verify that it is maintained, ensuring your protection throughout. All records will be kept accessible for your convenience throughout the duration of the project. 
• Certain trades require license to perform the work, we verify the required license are in place and maintained.
•  We check online and social media reviews, as well as contact references on behalf of homeowners, upon request. 

Before submitting final payment, we request all lien waivers to protect you from contractors reporting non-payment and placing a construction lien on your property without your knowledge. 

We do not maintain a list of “preferred” contractors, as doing so could compromise our role as a neutral party between you and the contractor(s) of your choice. We believe in preserving integrity by remaining impartial throughout your project.